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Jack's Fantastic Outcomes with NDIS Self-management
Hi, my name is Jack Kruger. I’m 16. I do soccer reffing. My job is at Harris Scarfe, and then work hard.
Jack is a vivacious young man. He’s very energetic and always having a go at things. When we entered the NDIS I had done quite a bit of research and immediately self-managed fit into what we were hoping to achieve because it gave us the most flexibility.
We’ve employed a mentor around finding work. We’ve also employed a sports coach.
We’ve just loved the flexibility, the building of the relationships and really being able to achieve some fantastic outcomes for Jack.
Jack's NDIS Self-management Story
Hi, my name is Jack Kruger. I’m 16. I do soccer reffing. My job is at Harris Scarfe, and then work hard.
Jack is a vivacious young man. He’s very energetic and always having a go at things. When we entered the NDIS I had done quite a bit of research and I understood there was three options in managing the funding. So, it could be Agency-managed, plan-managed or self-managed. And immediately self-managed fit into what we were hoping to achieve because it gave us the most flexibility.
We chose to directly employ people. We wanted to make sure they were the right people and really aligned with his goals.
We’ve employed a mentor around finding work. We’ve also employed a sports coach. So, a lot riding to the gym. It was for a purpose, because he really wants that independence.
Yeah, I like soccer. I play soccer. Yeah, I learn soccer skills from Alfonso. Yeah, I ride my bike. Me without Mum and Dad. Me, myself.
A quick process around self-management, first we had to tell the planner that we wanted to self-manage. We would have to set up a bank account for Jack. Julia, his mentor would do some hours work. We would claim that after she’s done the work, through the portal, and then that funding would go into Jack’s account and then we could pay Julia.
I think with learning about the portal, it’s not complex. It’s quite simple. If you do net banking, you could self-manage because it really does come down to making that payment.
We’ve just loved the flexibility, the building of the relationships and really being able to achieve some fantastic outcomes for Jack.
The new NDIS website
You told us that you wanted a simpler and easier to use NDIS website.
We've listened, and we’re trialling a new website.
To help you find the information most relevant to you.
Let us know what you think!
With your valued input and feedback, we’ve made some changes.
Let’s take a look around.
ndis.gov.au is now easier to use and to find key information.
Has a postcode finder to search for NDIS offices in your area.
Has a clear structure and layout aligned to your NDIS journey.
And a simpler design to ensure people of all abilities can find the information they need.
The NDIS will continue to create new information for the website and make improvements over the coming 12 months.
If you have any feedback or questions about the website, please email websitefeedback@ndis.gov.au
For more information, visit our website ndis.gov.au or call 1800 800 110
Victoria's Cafe Career
VICTORIA: Hi, everyone. I'm Victoria Elise Marshall I work in the Hub Cafe every Thursday in Anglesea.
I love working at the cafe because it's really important for my career and I really love it.
I'm saving my money in the future.
My favourite jobs in the cafe is serving the food. Hot drinks, hot chocolates and milkshakes, whatever they want.
LEANNE: So my name's Leanne Reynolds and I'm the owner of the Anglesea general store Surfcoast Hub.
We just love having her here. She's a great worker, she is good for everyone's morale, she gets us all laughing.
I would tell any shop owner to hire anyone with a disability, they bring a lot of love, joy and happiness and we all just love having Victoria here.
KAYLA: My name is Kayla and I'm Victoria’s support worker at the Hub Cafe in Anglesea.
I support Victoria in the cafe to achieve her goals and to complete her tasks in a safe and timely manner.
I've absolutely noticed Victoria's skills improve over time. Initially Victoria was very shy announcing what the coffee or food item was to customers and now she walks up to them with confidence and will announce a flat white with soy milk for example.
I do believe Victoria will be able to work at the cafe unsupported. I think we just need to keep building on her confidence to believe in herself that she can do that but she's certainly capable.
VICTORIA: Just loving it, love my career, love being whatever I want to do. Yeah.
Loving it! Just loving it!
For more information visit www.ndis.gov.au or phone 1800 800 110.
Your NDIS Plan
Your NDIS plan is all about you and your individual goals.
It outlines your goals and the supports you will receive from the NDIS, the community and other government supports to help you achieve those goals.
If you need any help understanding or using your plan you will find the my NDIS contact details on the front page of your plan.
There are two sections in the plan that are all about achieving your goals, making it a clearer and more user-friendly format.
1. “How will I achieve this goal” - this will help you with attaining your goals.
And 2. “How will I be supported?” - this will help you understand who will support you with this goal.
The goals in your plan will also be matched up with the different funded supports: Core, Capacity-building and Capital.
Some people might have one funded support and others may have all three.
For your personalised funded supports, there is a total budget making it easier to monitor and use it flexibly where you can.
For more information visit our website www.ndis.gov.au or call 1800 800 110.
How Your NDIS Support Budget Works
How your NDIS support budget works.
Every NDIS participant has different needs.
Your NDIS funding is there to help you meet your short and medium to long-term goals in your NDIS plan.
There are three types of support budgets that may be funded in your NDIS plan:
Core Supports, Capacity Building Supports and Capital Supports.
Your funding is based on what is ‘reasonable and necessary’ to achieve your goals in addition to the support provided by family friends and other community and government services.
Core supports help you with activities related to daily living. For example support with your everyday needs.
Your Core Budget is the most flexible part of your funding. The amount of flexibility will depend on how you've chosen to manage each of the categories in your budget.
You may choose to either self-manage your supports, ask the National Disability Insurance Agency to pay on your behalf, or ask a third-party to manage payments for you (otherwise known as a plan manager).
The budget categories within core supports are:
1. Consumables - for purchasing everyday items such as continence aides, low-risk assistive technology and equipment.
2. Daily Activities - for assistance with self-care such as showering or supermarket shopping
3. Social and Community Participation - such as supports to enable you to engage in social or recreational activities.
If transport is considered reasonable and necessary for you, it can also be included in core supports.
You may have this part of your support budget paid into your nominated bank account on a fortnightly basis.
Capacity Building supports help you to build your longer-term independence and skills.
For example you could undertake development and training to increase your skills in order to find a job or learn to do new things like catch public transport.
Capital Supports include higher cost items like assistive technology and equipment for mobility, communication and recreational inclusion such as wheelchairs or modifications to your car.
It can also be used for home modifications such as the installation of a handrail in a bathroom, or for participants who require it, funding to access Specialist Disability Accommodation.
Funds within the Capital Supports Budget can only be used for the specific purpose in the participant’s plan and cannot be used to pay for anything else.
Where you see ‘quote required’ in your plan, additional information such as quotes or specialist reports will be needed before funding can be made available for a certain item.
You may also have ‘stated supports’ or ‘in-kind’ supports listed in your plans.
Any services listed as ‘stated supports’ are not flexible. This means funding has been allocated for a specific service and you can't use this funding or swap ‘stated supports’ for any other service or support.
If there are supports in your plan that are listed as ‘in-kind’ it means the service has already been paid for by the state, territory or federal government.
This means you cannot choose a provider for that service.
You must use the prepaid provider as they have already received payment and will provide all services that are booked.
Your NDIS supports need to demonstrate they are helping you to achieve your goals listed in your NDIS plan.
Your support budget is there to ensure you achieve outcomes which are directly linked to community and/or workplace participation and living a more independent life.
For more information visit www.ndis.gov.au or phone 1800 800 110.
NDIS Celebrates Diversity for IDPWD - International Day of People with Disability
My disability means that I can show people that diversity can be beautiful and that not everyone’s the same.
I believe that attitude is one of the biggest barriers facing young people with disability in society. People are always surprised when they hear people with disability have jobs or they travel.
When I was diagnosed, people thought that I wouldn’t be able to do simple things like riding a bike, and I’ve definitely proven those people wrong.
My name is Lindy Joy, I’m a world champion in Taekwondo.
My disability means that I may have some different strengths and weaknesses to other people, but I can still do whatever I set my mind to.
I’d like to tell other people with a disability that their disability should never stop them from doing the things that they love and are passionate about.
I like having Down syndrome because I feel strong and confident.
I would like to see attitudes towards disability change in Australia. I think that would give people with disability a lot more opportunity.
I’d like to tell everyone that people should be treated equally, no matter their differences.
And if they could take extra time to listen because I have a lot to say and maybe we will have things in common like a love of cows, planes or Queen music.
I like being different than other people.
I’m so proud of myself.
One way to raise awareness for people with disabilities is via the use of social media. So why not share this video to celebrate diversity?
Belinda's NDIS Supports
Belinda (NDIS participant):
My name is Belinda Mahony, I love doing singing and acting and they’re my goals. I want to be a well-known singer and a well-known actor. And, with my acting and singing, to get work.
Damian (Belinda’s Dad):
Belinda’s been on the NDIS for about two years now, and it’s changed her life because she’s able now to pursue the things that she really loves doing and that she’s good at which is singing and acting, the funding allows her to extend those skills and that makes her happy.
Alma (Belinda’s Support Worker):
Belinda has a variety of funding opportunities within her plan. Core Supports, which is the self-care activities, assist Belinda in her daily living. And this also assists Belinda to access the community.
Belinda has a range of supports covered under the Capacity Building Support budget. That includes improved life choices which is plan manager, improved daily living which is the occupational therapist.
Belinda also has access to health and wellbeing support to assist her with nutritional meal planning and to enhance her psychological and physical wellbeing.
It makes us really proud to see Belinda performing and following her dreams. Belinda has really grown through this process and we’re really looking forward to the future in terms of the opportunity it might bring for Belinda.
I’m lucky that I have the NDIS in my life. I don’t think I’ll ever stop singing, I don’t think I’ll ever stop acting, because I love it.
Understanding the NDIS
This video is an introduction to the NDIS.
The National Disability Insurance Scheme (also called the NDIS) is the new way of providing support to Australians with disability, their families and carers.
The NDIS will provide all Australians under the age of 65 who have a permanent and significant disability with the reasonable and necessary supports they need to enjoy an ordinary life.
The NDIS will help people with disability achieve their goals, including independence, community involvement, education, employment and health and wellbeing.
As an insurance scheme, the NDIS takes a lifetime approach, investing in people with disability early to improve their outcomes later in life.
The NDIS also provides people with disability, their families and carers with information and referrals to existing support services in the community.
Why do we need the NDIS?
People with disability have the same right as other Australians to decide their best interests and to have choice and control over their lives.
The NDIS recognises that everyone's needs and goals are different. The NDIS provides people with individualised support and the flexibility to manage their supports to help them achieve their goals and enjoy an ordinary life.
The NDIS replaces a disability system that was unfair and inefficient with a new, national system that is world-leading, equitable and sustainable. This provides certainty and consistency for people with disability, their families and carers.
Australians will now have peace of mind that if their child or loved one is born with, or acquires a significant disability that is likely to be with them for life, they will get the support they need, when they need it.
Reaching Goals with the NDIS
TROY: One of my short-term goals is to go and visit one of my friends in Ballarat, and hopefully by the end of it we’re both still in one piece.
WILL: I am working on my independent skills, learning to plan meals, grocery shopping and cooking.
PRUE: Would you like me to talk about this for you?
PRUE: So, Naomi’s goal is to continue to live independently and live healthily as she lives independently. And through the NDIS, she’s able to do that.
TROY: I’m doing exercises on a daily basis with the help of my support worker, Matt. And one of my longer-term or life goals is to get back into my walker and be able to weight bear and walk around by myself.
WILL: My long-term goal is to become a farmer. Cows make me happy and I want to be able to look after them. I would also like to have other animals so my friends and family can come and visit.
PRUE: Got your NDIS package, and you are able to move into the house independently with support.
NAOMI: Yep, I love it.
TROY: It would make me feel overwhelmed to achieve that goal. Be persistent, you can do anything you set your mind to, and remember that slow and steady wins the race.

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